Which user interfaces can display Einstein Next Best Action recommendations?

Prepare for the Salesforce Process Automation test. Use flashcards and multiple choice questions, each with hints and explanations. Get ready for success!

Einstein Next Best Action recommendations can be displayed on Lightning pages, Experience Cloud sites, and external sites, making the selected answer correct. This capability allows businesses to leverage Einstein's AI-driven insights across a variety of platforms, ensuring that teams can access valuable recommendations whether they are working within Salesforce or interacting with customers through external means.

By integrating these recommendations into different user interfaces, organizations can enhance their decision-making process in sales and service scenarios, providing tailored actions based on real-time data and insights. This versatility is crucial for businesses looking to unify their customer engagement strategies across multiple touchpoints, thus maximizing the utility of Einstein's recommendations in diverse settings.

The other options are limited in scope, focusing only on a single platform or interface type, which does not fully utilize the capabilities of Einstein Next Best Action in delivering personalized insights where they are needed most.

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