Which of the following statements about external objects in Salesforce is true?

Prepare for the Salesforce Process Automation test. Use flashcards and multiple choice questions, each with hints and explanations. Get ready for success!

The statement that external objects capture information from external systems is accurate because external objects in Salesforce are specifically designed to allow users to access and interact with data that resides outside of their Salesforce org. These objects are linked to Salesforce through Salesforce Connect, which enables the integration of external data sources such as databases or web services.

This functionality is particularly useful when organizations have large amounts of data stored in different systems and want to integrate that data into their Salesforce workflows without needing to import the data into Salesforce itself. External objects act as a bridge, allowing users to view and manipulate external data seamlessly alongside their Salesforce data while maintaining the integrity and structure of the external systems.

The other statements do not accurately describe external objects; they should not be seen as stored inside Salesforce or limited to only storing data from Salesforce. Additionally, while they can be treated similarly to standard objects in terms of functionality and usage in Salesforce, they are fundamentally different in their storage location and operation.

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