Which of the following is NOT a metric category gathered by Einstein Bots?

The correct answer relates to the specific categories of metrics that Einstein Bots focuses on for analysis and improvement. Einstein Bots gather various metrics to evaluate their performance and enhance user experience.

User Interaction Quality refers to metrics related to how effectively users are interacting with the bot, such as engagement levels and conversation success rates. Natural Language Processing metrics assess how well the bot understands and interprets user inputs, which is critical for improving its conversational capabilities. KPI changes track modifications in key performance indicators that reflect the bot's impact on business objectives.

However, System Performance Metrics, though relevant in the broader context of system monitoring or application performance, are not a specific category of metrics that Einstein Bots gather. Instead, their focus is more on user interaction and language processing dynamics, along with KPIs associated with the bot’s performance. This distinction clarifies why the listed option regarding system performance is not a metric category tracked by Einstein Bots.