Which objects are best to capture bot activity over time?

The most effective choices for capturing bot activity over time are the options that provide insights on metrics that can be analyzed on different timelines. Both the Conversation Definition Dialog Daily Metrics and Hourly Bot Performance Metrics offer valuable data that help track bot performance across varying periods.

Conversation Definition Dialog Daily Metrics gather data on a day-to-day basis. This enables a comprehensive view of how the bot is performing over a full day, capturing trends, user interactions, as well as any patterns that might indicate issues or areas for improvement. It’s beneficial for analyzing daily fluctuations in bot activity and understanding how the bot scales with traffic and engagement levels across different times of the day.

Hourly Bot Performance Metrics, on the other hand, provide more granular data, capturing bot activity on an hourly basis. This can reveal immediate insights into performance during specific hours of the day when user engagement could peak or drop, allowing for quick adjustments and optimizations.

Combining both daily and hourly metrics gives a more complete picture, enabling a deeper analysis of bot performance trends and user behavior. This holistic approach allows organizations to monitor and enhance their bots effectively, ensuring better user satisfaction and operational efficiency. Thus, selecting both daily and hourly metrics is essential for a robust understanding of bot activity over time.