Which flow should be distributed as a flow in a site instead of within Salesforce org?

Distributing flows externally to a site instead of within the Salesforce org can enhance user engagement and simplify interactions with customers or stakeholders. In this scenario, all the options listed—A guided script for service reps, a survey for product feedback, and an interest form for a new course—are well-suited to be deployed externally.

For a guided script for service reps, placing it on a site allows service representatives to access it easily during customer interactions without navigating through internal Salesforce applications. This approach can enhance efficiency and ensure that the reps have consistent messaging while engaging with clients.

A survey for product feedback is best positioned on a public or customer-facing site where users can easily access it and provide their thoughts without needing to log into Salesforce. This accessibility can increase the volume of feedback collected, as it eliminates barriers such as user authentication that might deter participants.

An interest form for a new course can also be effectively used on a site, allowing potential participants to express their interest directly. By placing this form externally, it can reach a broader audience and streamline the process of gathering participant details.

Each of these flows benefits from external distribution, making them more user-friendly and effective for their intended purposes. This makes the option of distributing all of these flows as a flow on a