Which consideration is recommended when writing chatbot content regarding openings?

Opening chatbot content with a question is recommended because it engages users right away and piques their curiosity. Starting with a question encourages interaction and prompts the user to think about their needs, guiding them to respond. This approach can help make the conversation feel more natural, as it mirrors common human interactions where questions are often used to initiate dialogue.

Unlike statements, which can come off as more one-sided or authoritative, and emojis, which may not convey clear information about the chatbot's capabilities, using a question sets a collaborative tone. Additionally, while specifying the bot's capabilities can be valuable, it may be more effective as part of the broader conversation rather than the initial opening, which should focus on capturing the user's interest immediately.