Where can the admin navigate to reassign work items?

To successfully reassign work items, an admin should navigate to the Orchestration Work Items list view. This specific location is designed to provide a comprehensive overview of all work items that need attention, and it allows for straightforward management, including reassignment.

The Orchestration Work Items list view serves as a centralized hub where an administrator can see the current status of each work item, manage them effectively, and easily update their assignments to different users or queues. This functionality is essential for maintaining workflow efficiency and ensuring that tasks are directed to the right team members based on their availability or expertise.

While the other choices pertain to different aspects of Salesforce process automation, they do not specifically focus on the reassignment of work items. Orchestrator Settings may configure various parameters but does not handle the reassignments directly. The Workflow Management area deals with broader workflow configurations, while the Process Automation Dashboard provides insights and analytics rather than direct management of work items. Hence, the most appropriate and effective choice for reassigning work items is to refer directly to the Orchestration Work Items list view.