What type of flow should be used when a user clicks a quick action button?

When a user clicks a quick action button, a Screen Flow is the ideal choice. Screen Flows are designed to interact directly with users, providing a guided and dynamic interface for data entry and decision-making. This type of flow is particularly useful for situations where user input is necessary, allowing them to fill out forms, make selections, or receive information in real-time.

By utilizing a Screen Flow in response to a quick action, the user is engaged immediately through prompts and questions that advance the process. This creates an intuitive experience, effectively guiding users through a series of steps that lead to the completion of a specific task or process.

Other flow types, such as Autolaunched Flows, do not have a user interface and run in the background without direct interaction, which would not be suitable for a quick action scenario where user engagement is critical. Record-Triggered Flows react to changes in records without requiring direct user input. Scheduled Flows, as the name suggests, are meant to execute processes at predetermined times rather than in response to immediate user actions.