What is the recommended object to configure reports on for insights into bot sessions?

The recommended object for configuring reports on insights into bot sessions is the Conversation Definition Session. This object provides detailed information about the interactions that take place during individual sessions within a specific bot conversation. By focusing on the Conversation Definition Session, users can analyze metrics such as session duration, completion rates, and user engagement levels—key indicators that help improve the bot's performance and effectiveness.

Using this specific object allows organizations to gather valuable insights by evaluating how well users are interacting with the bot, identifying common issues, and assessing overall satisfaction. This data is crucial for refining the bot’s processes or responses based on actual user experiences.

Other options may provide some level of data but do not specifically focus on the comprehensive metrics necessary for in-depth analysis of bot sessions.