What is the best way for a Salesforce admin to notify lead owners of leads without updates for more than a week?

Prepare for the Salesforce Process Automation test. Use flashcards and multiple choice questions, each with hints and explanations. Get ready for success!

The best method for notifying lead owners of leads without updates for more than a week is a schedule-triggered flow. This type of flow is designed to run at specified intervals, making it ideal for scenarios where you want to perform actions based on time rather than changes to records.

A schedule-triggered flow allows the Salesforce admin to set up a process that runs daily, weekly, or at custom intervals to identify leads that haven’t been updated for a specified period (in this case, more than a week) and send notifications accordingly. This process can automate the task of checking and identifying the appropriate leads and ensure that lead owners receive timely reminders.

The other options are not suitable for this specific requirement. A record-triggered flow responds to specific changes in records, making it inappropriate for scenarios where you are focusing on a lack of updates over a period rather than an actual update event. Autolaunched flows are designed to be initiated by another process or flow and do not run on a schedule by themselves, which makes them less effective for this use case. Finally, while record-triggered flows can be configured to send notifications upon record changes, they do not inherently monitor and notify based on the absence of updates over a period, which is essential in this scenario.

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