What is a best practice for outcomes in Decision elements?

In the context of configuring Decision elements within Salesforce flow automation, using the default outcome as the last answer to your decision's question is a best practice because it ensures clarity and ensures that all other conditions are prioritized before the default action is taken. Default outcomes typically handle more generic scenarios that may not be explicitly defined by the preceding conditions, so placing it at the end means that it only activates when none of the other specified conditions are met.

This approach helps maintain the flow's logic and makes it easier for other developers or administrators who may review or modify the flow in the future to understand the intent behind the decision-making structure. It also prevents unintended consequences where a default response could inadvertently be executed when a more specific outcome would have been appropriate.

In contrast, setting the last answer to Yes or making the default outcome the first option could lead to confusion, as it may not accurately reflect the flow's intended behavior, therefore negating the effectiveness of more tailored conditions. Additionally, configuring conditions for the default outcome is not a common best practice because default outcomes typically do not have specific conditions associated with them—they serve as a catch-all for scenarios that do not fit other defined criteria.