What is a best practice to handle errors from fault paths in Salesforce flows?

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Configuring fault connectors to send an email on failure is a best practice for handling errors in Salesforce flows because it allows for timely notification and response to issues as they occur. By setting up fault connectors to dispatch emails, developers and administrators can be informed immediately when a flow encounters an error. This proactive approach enables quick investigation and resolution of problems, minimizing disruption to users and ensuring that issues are addressed before they affect broader business operations.

The ability to receive alerts directly to key stakeholders ensures that a team can monitor the flow’s performance and address issues promptly, rather than discovering them only after they have caused significant disruption or data inaccuracies. This practice promotes accountability and allows organizations to maintain data integrity and user trust.

In terms of other options, while logging errors for future analysis can be valuable, it does not provide the immediate feedback necessary to take action on a current failure. Ignoring faults can lead to unresolved issues that compound over time, while redirecting users to a help section may assist in guiding them through common issues but does not directly address the error at hand. Therefore, sending an email on failure emerges as the most effective and responsive method to manage errors in flows.

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