What are the two types of flows available for recommendations?

Prepare for the Salesforce Process Automation test. Use flashcards and multiple choice questions, each with hints and explanations. Get ready for success!

The two types of flows available for recommendations are Screen flows and Autolaunched flows.

Screen flows are designed to interact with users by presenting a user interface. They are ideal for situations where user input is required to guide the process, allowing for real-time interaction and the ability to capture data directly from users. This makes them particularly useful for tasks that involve collecting information, guiding users through a process, or significantly enhancing user experience.

Autolaunched flows, on the other hand, operate in the background without requiring user interaction. They can be triggered by platform events, record updates, or scheduled intervals, and are typically utilized for automated processes that do not need direct user input, such as updating records, sending notifications, or executing complex business logic.

Together, these two flow types allow businesses to effectively handle both user-driven and automated processes, making them essential for creating flexible and efficient recommendation systems within Salesforce.

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