True or False: One of the benefits of automation is improved data quality and consistency.

The statement is true because one of the key benefits of automation in Salesforce is indeed improved data quality and consistency. Automation eliminates much of the manual data entry and processing, which are often prone to human error. By implementing automated processes such as workflows, process builders, and flows, organizations can standardize how data is entered and maintained across the system. This standardization ensures that information remains consistent, follows predefined rules, and reduces the likelihood of discrepancies or inaccuracies in the data.

Furthermore, automation can enforce checks and validations before data is saved, helping to maintain the integrity of the data. When data quality is enhanced, organizations can rely on this data for decision-making, reporting, and customer interactions, leading to better overall performance and trust in the information collected.