In which layer of OmniStudio are OmniScripts found?

OmniScripts are found in the Digital Experience layer of OmniStudio. This layer is specifically designed to create rich, interactive user experiences that can be used across various platforms and devices. OmniScripts allow users to design and implement guided processes, enabling them to navigate through complex tasks and data inputs conveniently and effectively.

The Digital Experience layer incorporates components that host web-based user interfaces, and OmniScripts play a crucial role in defining the logic and structure for these interfaces. By utilizing OmniScripts, organizations can significantly enhance customer interactions, making these experiences more streamlined and user-friendly.

In contrast, the other layers serve different purposes: the Data Experience layer focuses on data integration and manipulation; the Developer Experience layer is aimed at developers for creating and managing the application infrastructure; and the Desktop Experience layer pertains to the functionality available on desktop applications. While each layer serves its unique function within OmniStudio, the Digital Experience is where OmniScripts specifically reside to improve user engagement and process flow.