How can you enable Einstein Bots in Salesforce?

Prepare for the Salesforce Process Automation test. Use flashcards and multiple choice questions, each with hints and explanations. Get ready for success!

To enable Einstein Bots in Salesforce, it is essential to access the bot settings page and toggle the setting on. This action allows organizations to activate the Einstein Bots feature directly within their Salesforce environment. The bot settings page is designed to manage and configure various aspects of bot functionality, making it the appropriate location for enabling the feature.

Creating a bot manually refers to the process of designing and customizing the bot's interactions and outcomes, but it does not enable the bot feature itself. Requesting a license from support is unnecessary, as Einstein Bots are included with certain Salesforce editions, and enabling them needs to be done through the configuration settings. While Flow Builder is a powerful tool for automating processes and building flows, it is not the mechanism for enabling Einstein Bots.

Thus, accessing the bot settings page for toggling the feature on is the correct and necessary first step in utilizing Einstein Bots within Salesforce.

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